VideoJet Multi 4000: transmission of transparant data via serial port stops after its reboot

Possible causes and solution(s)

• Causes

Transparant data transmission at a Encoder VideoJet Multi 4000 or VIP-X16-XF-E stops / does not work any longer in case of a power outage and restart of the device.

Diagnosis

When e.g. controlling a Bosch Autodome 7000 and PTZ via Transparent Data not working after reboot of the encoder, this is caused by an issue in the released firmware. It doesn't matter if it is Firmware 6.30.0047 or 6.30.0059. As a power outage should happen not too often the solution below is offered to fix this.

• Solution

The solution is via a workaround using an ATSL script in the encoder to re-set the COM port baud-rate upon a reboot/restart of the encoder (which should in normal practice not happen to often).

Please add the following scripts to the Alarm Task Editor tab either via CM or Web interface.

If the device has a password set then 2 additional perimeters need to be added UserName() and Password("").

RcpCommand <name of RCP command> := { Command("Bla Bal Bla") UserName(Service) Password("enter the service level password here") };

There will be no further release or fix provided by BOSCH status of 2019-03-19 as the ATSL script resolves this.