Dinion IP ultra 8000 MP: Reduce chromatic aberration and improve the picture quality

Possible causes and solution(s)

• Causes

Under sunlight conditions Dinion IP ultra 8000 MP may give an excessive blue contouring around white objects.

• Solution

• Try to change the scene mode to sodium lamp
• Also, a manual adjustment of the white balance could improve the picture. Enable the RGB-weighted white balance and reduce the B-weight.
• Changing the scene mode from fast movement to standard or sodium lamp has a massive impact of the picture quality. See picture below

• Additionally, please  adjust the P-Iris setting towards priority closed to reduce the effect of Chromatic Aberration of the lens:

  Latest Firmware version of DINION IP ultra 8000 MP: Download Area > select Firmware > Cameras and Encoders > CPP6 > click Select

If none of the above has resolved the image quality, customers should provide the Central Technical Support team with the following:

• maintenance logs
• rtc image 
• Print Screens or screen capture videos of the symptom

Useful for Central Technical Support team - Internal only: 

• Fixed and Moving IP cameras - Ticket requirements