Your RealShot Manager license might not be activated after a HDD failure or after an Windows upgrade, and the following message could appear:

Error : Your License has expired or is not valid. Verify the current license file and replace it with a valid license.

Step-by-step guide

To obtain a new license key, Sony will be able to provide  a new license file for the system.

Before asking for assistance, please collect and provide the Central Technical Support Team with the following information:

• Model number
• SLC serial number
• Authorization code supplied with the purchase.
• RealShot Manager Advanced serial number

• You could also include the picture with the error message received.