Article status
Possible causes and solution(s)
Related Products
Bosch Video Management System
Causes
When opening a new Image pane in Live Mode, the camera image is discolored, i.e. there is a green cast or the image is displayed in black and white.
When viewing the same camera image with the web browser, the live image is properly colored.
Solution
Update the graphics card driver.
Refer to BVMS release notes and datasheet: they list the recommended graphics card driver versions to be used.
For example, for Operator Client BVMS 11.1.1, the Graphic cards below are recommended to ensure that the software can perform its task reliably and the specified performance.
Bosch strongly urges customers to use the driver versions mentioned in Release Notes/ Data Sheet.
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