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Responsibility for this Process / Procedure Document

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📚 Tutorial how to use this space

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*Available options:

• DRAFT & yellow color

• APPROVING & gray color

• APPROVED & green color

• APPROVED BU & green color

• NEEDS REWORK & blue color

• OBSOLETE & red color

• NOT APPROVED & red color



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 Dec 20, 2021

Published:

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Dec 20, 2021

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***Add text here:  "No maintenance needed" if this article doesn't require maintenance. 

The agreed maintenance years for different BUs: • VS - 1 year • COM - 1 year • IFAS - 5 years


 

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Possible causes and solution(s)

  • Issue

Gmail account doesn’t work with AEC 2.1


  • Solution

Upgrade AEC firmware at least 2.1.9.5 and create an “App Password” in your Gmail account settings. See instructions below.

  • Log in to Gmail Account.
  • Go to Manage your account and then Security.
  • Under "Signing in to Google," select App Passwords. You may need to sign in. If you don’t have this option, it might be because:

A. 2-Step Verification is not set up for your account.

B. 2-Step Verification is only set up for security keys.

C. Your account is through work, school, or other organization.

D. You turned on Advanced Protection

  • Click “Select app” and choose the desired app, or click other to use a personalized app. Click generate.


  1. In AEC go to System -> Network Settings. 


2. Go to Email Server. 


3. Enter all the SMTP server parameters and login information, hit save.

  • Verify the SMTP server settings with Google.
  • The password required is the “App Password” previously created in your Gmail account.


Note: The SMTP server settings shown above are current at the moment of this document’s creation.



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You are using an Offline Version of these Article, please ensure to regularly check the corresponding online article on the Bosch Building Technologies Knowledge Base for any updates. Use the date and version information of the document as reference.

This is  created  

Check for Updateprimaryhttps://community.boschsecurity.com/t5/Bosch-Building-Technologies/ct-p/bt_community