Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.




Scroll ignore Scroll ignoreArticle statuskb-articleINLINE

Greenexternal  

Link to be provided outside of Bosch

kb-articleINLINE

Yellowinternal

Internal document. This article cannot be provided outside of Bosch.

How to update HDD (hard drive) firmware of hard drives used in a E2800 system? 

NetApp® from time to time provides new HDD firmware for the various HDD / disk models.
In January 2024 an NetApp Knowledge Base Article was created that needs to be taken into consideration as well.

NetApp  identified that the drive model in the table below is subject to failure at a much higher rate than other drives shipped by NetApp. 
NetApp has implemented a drive firmware fix that can be upgraded to mitigate the issue.  
This HDD firmware is released and is to be used for the below HDD models. 
The updated firmware is available from the E-Series Disk Firmware page on the NetApp Support site. 
NetApp strongly recommends performing this upgrade as soon as possible to avoid potential disruption.


Part Number

Drive Identifier

Capacity

Firmware

E-X4131A

HUH721212AL5204

12TB

NE02

E-X4132A

HUH721212AL5204

12TB

NE02


Here also further NetApp information that is available for all customers with E2800 devices in warranty and NetApp NOW account: 

https://kb.netapp.com/Support_Bulletins/Customer_Bulletins/SU544


Summary of the HDD firmware update:

Impact: Critical = Data loss and/or cluster data outage.

NetApp® has previously identified that the drive models listed in the table below have the potential to fail at a

higher rate than other drives shipped by NetApp. Due to the nature of this issue,

NetApp strongly recommends performing this upgrade as soon as possible to avoid excessive idle time wear of

the HDD that can lead to increasingly disruptive scenarios.

This bulletin is a follow up to SU478 to emphasize the criticality of specific drives that have not been upgraded.

While the core guidance has not changed, this message is being upgraded to Critical due to the increasing age

of systems with long running drives


Bosch is as well strongly recommending to inform owners / end-customers to update all drive firmware for their systems using the all.zip file.
Link: https://mysupport.netapp.com/site/downloads/firmware/e-series-disk-firmware/download/ESERIES/ALL/all.zip
This ZIP is containing all newest firmware for all available drives.

How To update hdd firmware :

https://mysupport.netapp.com/site/info/e-series


For main E2800 controller firmware update, please also refer to the following article:
How can I find and download the Firmware for my NetApp DSA unit?

IMPORTANT! --> the content itself from here will be not displayed. The content from here will be displayed only when the "ad" label will be set after article creation. Only CTS/ SG or GK are allowed to use "ad" label.

PLEASE do not set "ad" label from beginning. Use it only when you need this info and REMOVE the "ad" label when finished!

Information below is for CTS, SG, GK reference and must be kept internal only.

If you are part of CTS, SG or GK team, please hide this section when you have finished using this article!

DO NOT CHANGE ANYTHING IN THIS SECTION!

This section will not be published externally and / or automatically downloaded in the PDF file!

Type your text/ advanced information here

Please write here the statement/answer/explanation

Add pictures, if necessary

https://community.boschsecurity.com/t5/Security-Video/How-can-I-find-and-download-the-Firmware-for-my-NetApp-DSA-unit/ta-p/67990

Scroll ignoreadvancedINLINEgreenINLINE

MANDATORY --> after finishing this article, if you wrote advanced content in this section , you must to manually add the "advanced" label  This action is required to indicate that this article contains ADVANCED instructions for CTS/ SG or GK.

DO NOT CHANGE ANYTHING IN THIS SECTION!

advanced section
Please contact CTS / SG or GK team to view this section from draft space, if necessaryadINLINE







Scroll only
scroll-pdftrue
scroll-officetrue
scroll-chmtrue
scroll-docbooktrue
scroll-eclipsehelptrue
scroll-epubtrue
scroll-htmltrue


You are using an Offline Version of these Article, please ensure to regularly check the corresponding online article on the Bosch Building Technologies Knowledge Base for any updates. Use the date and version information of the document as reference.

This is  created  

Check for Updateprimaryhttps://community.boschsecurity.com/t5/Bosch-Building-Technologies/ct-p/bt_community