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For troubleshooting of VSDK based applications (ex. BVMS, BVC) sometimes development requests VSDK logging.
Typical scenarios for VSDK logs request are live view or play back issues.
Related Products:
BVMS
Workstations
Servers
Video SDK
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Step-by-step guide
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- VSDK writes logs only when this directory exists
- In case it was already existing, there would be old logs. Delete them.
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1.2.1 Click Start, type regedit in the Open box, and then click OK.
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Note: VideoSDK5 location was used for older versions that were using VSDK version 5: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Bosch\VideoSDK5
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If you cannot find the Bosch directory at all in the Registry Editor (HKEY_LOCAL_MACHINE\SOFTWARE\Bosch), you can create it:
- Expand: HKEY_LOCAL_MACHINE > right click on the SOFTWARE > select New > select Key > Type in "Bosch" to name the key
- Repeat the steps above to create VideoSDK
- Type in "VideoSDK" to name the key
The registry directory is now created: HKEY_LOCAL_MACHINE\SOFTWARE\\Bosch\VideoSDK
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1. Go to the Registry Editor – Start> type Run > type regedit
2. Find the VideoSDK folder (please see information about the location in the beginning of this document)
3. Right-click and create a new [DWORD] /[DWORD -32 bit] value.
4. Right on the new value created and rename it BVIPDebug.
5. Right-click on the file and select “Modify”.
6. Set the value to 1
7. Create the following directory - C:\VSDK\Log
- this is the default VSDK logging directory (it can be changed using a specific registry key)
- the VSDK logs will be automatically filled in this directory
- VSDK logging is very extensive and fills the hard drive fast. After collecting the logs, stop the BVMS application, delete the C:\VSDK\Log directory or revert the BVIPDebug value to 0, or delete BVIPDebug dword.
2. Reproduce the issue.
2.1. VSDK logs are overwritten fast, so once the issue is reproduced, close the application (BVMS OC, etc)
2.2. In case there is no application concerned, but the logs are written for a service (like MVS), you should stop the service in order the files to be written in the directory log and only then copy them (otherwise they will be empty).
- reproduce the issue
- stop the service (in case of MVS it is Bosch MVS BVMS Provider), otherwise you will have only empty files in the directory VSDL/logs. Once the service is stopped, the entries are filled in the log files
- VSDK/Log is ready to be collected
2.3. Write down short description of the issue (including IP address of the affected devices) and the timestamp of the issue.
3. Collect the logs
3.1. For BVMS always use BVMS Configuration Collector tool, it will collect also VSDK logs
3.2. For other VSDK applications copy the content of the directory C:\VSDK\Log.
3.3. For MVS always use BVMS BVMS Configuration Collector tool, it will collect also VSDK logs
4. Disable the VSDK logging.
4.1. Delete the registry key or set its value to 0
4.2. Delete the directory C:\VSDK\Log
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You are using an Offline Version of these Article, please ensure to regularly check the corresponding online article on the Bosch Building Technologies Knowledge Base for any updates. Use the date and version information of the document as reference.
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